FAQ
Frequently Asked Questions
12 most common questions about TrendPanel SMM services
1. What is TrendPanel?
TrendPanel is an independent SMM (Social Media Marketing) platform for cross-border sellers and creators. We operate and deliver 800+ curated services across 13 social platforms (Instagram, TikTok, YouTube, Telegram, X (Twitter), Facebook, Spotify, LinkedIn, SoundCloud, Snapchat, Discord, Xiaohongshu, Website Traffic) directly: followers, likes, views, comments, Reels, Shorts, live viewers, reactions.
2. How fast is delivery?
Different services have different delivery times: ① Views / Likes / Story: instant; ② Followers / Subscribers: start within 0-6h; ③ Comments / Reels / Live: start within 0-24h. Each service page lists its exact delivery window.
3. Do you offer refill?
Yes. Real followers / subscribers get 30-60 day free refill for natural drops. Views, likes, Story, and reactions are generally not refillable. Malicious drops (username change, post deletion, set to private) are not covered.
4. What if my order fails?
Our intelligent dispatch system auto-retries if any service exception occurs. If we still cannot complete the order, the full amount is refunded to your account balance automatically — visible on the order detail page.
5. How do I top up?
Contact us via Telegram @SamuelDenk or WeChat shanganqu2025. We accept USDT (TRC20/ERC20), WeChat Pay, and Alipay. Credit is added within 1-10 minutes.
6. How do I place an order?
Three steps: ① Register via email (/en/register); ② Top up balance; ③ Browse /en/services → pick a platform → pick a service → enter link and quantity → submit. Track status in /orders.
7. Which platforms are supported?
Thirteen: Instagram (with Reels), TikTok (with Live), YouTube (with Shorts), Telegram (channels, Story, polls), X / Twitter (with impressions), Facebook (with Live, Reels, comments), Spotify, LinkedIn, SoundCloud, Snapchat, Discord, Xiaohongshu, and Website Traffic. 800+ services total.
8. What are the prices?
Prices range from <$0.01 per service (Telegram post views) to $32 per 1k (YouTube real subscribers). Most services are in the $0.30-$4 per 1k range. See each service page for current pricing.
9. Does the link need to be public?
Yes. Your Instagram / TikTok / YouTube / X / Facebook account, post, or channel must be publicly accessible. Private, unlisted, or deleted links cannot be processed and are not refundable.
10. Can I cancel after ordering?
Services marked "Cancelable before start" can be cancelled while the order is in pending status, with full balance refund. Once processing starts, cancellation is no longer possible. Custom-content services (comments, shares, polls) cannot be cancelled after start.
11. Who operates TrendPanel?
TrendPanel is an independent platform operated by a team of cross-border e-commerce operators, social-media growth specialists, and cloud engineers. We deliver all services directly and take end-to-end responsibility for quality.
12. Will my account be banned?
We use a mix of real accounts (not pure bots) and follow industry best practices on delivery speed. However, no third-party growth service can 100% guarantee account safety — please follow each platform's rules and assess the risk yourself.